baij99 Privacy
Policy

1 Introduction

This Privacy Policy applies to all personal data collected and processed by baij99 in connection with your use of the baij99 platform at baij99.net and the baij99 mobile app. baij99 is the data controller responsible for your personal data.

baij99 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only what we need, use it only for the purposes described in this policy, and protect it with appropriate technical and organisational measures.

If you have any questions about how baij99 handles your personal data, contact our support team at any time via live chat or at [email protected]. We are available 24/7 and will respond to privacy-related queries promptly.

2 Data We Collect

baij99 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and from third-party payment providers in connection with deposit and withdrawal transactions.

Registration Data

When you create a baij99 account, we collect:

• Full legal name
• Date of birth
• Mobile phone number
• Email address
• Username and password (password stored in hashed form only)
• Preferred payment method

Verification Data

When you complete identity verification (KYC), we may collect:

• National ID card number or passport number
• Copies of government-issued identification documents
• Proof of address documentation

Transaction Data

In connection with deposits and withdrawals, we collect:

• Transaction amounts and timestamps
• Payment method identifiers (e.g. bKash account number, Nagad account number)
• Transaction reference numbers provided by payment providers

Usage Data

When you use the baij99 platform, we automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited and features used on the platform
• Game session data including wagers placed, games played, and session duration
• Login timestamps and session activity

3 How We Use Your Data

baij99 uses the personal data we collect for the following purposes:

baij99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for review — for example, as part of fraud detection — a member of the baij99 team will review the case before any action is taken.

4 Legal Basis for Processing

baij99 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to create and manage your baij99 account, process transactions, and deliver the services you have signed up for.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where you have opted in to receive such communications. You may withdraw consent at any time.

5 Data Sharing

baij99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

Payment Providers

When you make a deposit or withdrawal, baij99 shares the minimum necessary transaction data with bKash, Nagad, or Rocket to process the payment. These providers operate under their own privacy policies and security frameworks. baij99 is not responsible for how payment providers handle data on their own systems.

Service Providers

baij99 works with a small number of trusted third-party service providers who assist with platform operations, including hosting infrastructure, customer support tooling, and fraud detection systems. These providers are contractually bound to process data only on baij99's instructions and to maintain appropriate security standards.

Legal Requirements

baij99 may disclose personal data to law enforcement, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or regulatory obligation. We will notify affected players of such disclosures where we are legally permitted to do so.

6 Cookies

baij99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit baij99.net.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on baij99.
• Analytics cookies: Help baij99 understand how players use the platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the baij99 platform and may prevent you from logging in or completing transactions. Disabling analytics cookies will not affect your ability to use the platform.

7 Data Retention

baij99 retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of your account and for 5 years following account closure, in line with standard record-keeping requirements.
• Transaction data: Retained for 7 years following the transaction date to comply with financial record-keeping obligations.
• Verification documents: Retained for 5 years following account closure or the completion of the verification process, whichever is later.
• Usage and session data: Retained for 2 years from the date of collection, after which it is anonymised or deleted.
• Support communications: Retained for 3 years from the date of the last communication.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, baij99 will securely delete or anonymise it. You may request early deletion of your data subject to applicable legal retention requirements — see Section 9 for details.

8 Data Security

baij99 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• AES-256 encryption for data stored at rest on baij99 servers.
• TLS 1.2 or higher encryption for all data transmitted between your device and baij99 servers.
• Bcrypt hashing for all stored passwords — baij99 never stores passwords in plain text.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the baij99 platform.
• Two-factor authentication available for player accounts.
• Automated fraud detection systems monitoring for suspicious account activity.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, baij99 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

9 Your Rights

As a baij99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact baij99 support via live chat or at [email protected]. We will respond within 5 business days.

• Right of access: You have the right to request a copy of the personal data baij99 holds about you.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to erasure: You have the right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to restriction: You have the right to request that baij99 restricts the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for fraud detection purposes.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

baij99 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, we will notify you before applying any charge.

10 Children's Privacy

The baij99 platform is strictly for players aged 18 and over. baij99 does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from an underage individual, we will delete that data immediately and close the associated account.

11 Changes to This Policy

baij99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Updated versions will be published on this page with a revised "Last Updated" date at the top. Where changes are material, baij99 will make reasonable efforts to notify players via email or in-platform notification.

Continued use of the baij99 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the way baij99 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live chat: Available directly on the baij99 platform — the fastest way to reach us.
• Email: [email protected] — for privacy requests and data rights enquiries.

For responsible gaming support, deposit limits, or self-exclusion requests, please visit the Responsible Gaming page or contact support directly. You can also review the full Terms and Conditions for more information on how baij99 operates.